Updated March 2026

Compare House Insurance in New Zealand

Compare house insurance quotes from NZ's top providers side-by-side. Find the right cover for your home - including EQC natural disaster protection. 100% free.

Last reviewed: 6 March 2026
1 Cover
2 Value
3 Location

What type of cover do you need?

Choose the level that suits your home.

Comprehensive House ~$1,500-$4,000/yr
Named Perils Only ~$1,000-$2,500/yr
Basic Fire & Natural Disaster ~$600-$1,500/yr

What is your home's rebuild cost?

Estimated sum insured (not market value).

$500,000
Estimated rebuild cost
$150,000$2,000,000

Where is your home located?

Your region significantly affects your premium.

$1,500-$4,000
Avg. annual premium (standard home)
$300K + GST
EQC natural disaster cap per dwelling
Sum Insured
Most NZ policies are now sum insured
$250
Standard EQC excess per event

What is House Insurance?

A guide to how house insurance works in New Zealand, including the role of EQC/Toka Tu Ake.

House insurance covers the cost of repairing or rebuilding your home if it is damaged or destroyed by an insured event - such as fire, storm, flood, earthquake, or accidental damage. It protects the physical structure of your home, including walls, roof, foundations, fixed floor coverings, and permanent fixtures like kitchens and bathrooms.

In New Zealand, house insurance works in two layers. The first layer is provided by EQC (Toka Tu Ake), which covers natural disaster damage (earthquake, natural landslip, volcanic eruption, hydrothermal activity, and tsunami) up to $300,000 + GST per dwelling. The second layer is your private insurer, which covers damage above the EQC cap and also covers events that EQC does not, including fire, storm, flood, burst pipes, and accidental damage.

To have EQC cover, you must hold a current house insurance policy with a private insurer. If you don't have private insurance, you don't get EQC cover either. This is one reason why maintaining house insurance is critical in New Zealand, even beyond the mortgage requirement.

Key point: Most NZ house insurance policies are now sum insured, meaning you set the maximum rebuild amount when you take out the policy. If your home is destroyed and the rebuild costs more than your sum insured, you pay the difference. Use a rebuild cost calculator (like the Cordell Calculator) to set your sum insured accurately, and review it every year to account for rising building costs.

House insurance does not cover your personal belongings (furniture, clothing, electronics). For that, you need a separate contents insurance policy. Many providers offer discounts when you bundle house and contents together.

If you have a mortgage, your bank will almost certainly require you to have house insurance as a condition of the loan. Even without a mortgage, your home is likely your most valuable asset, and the cost of rebuilding without insurance would be financially devastating for most households.

Types of House Insurance in NZ

The main types of house insurance cover available in New Zealand.

Named Perils

From ~$1,000-$2,500/yr

Covers your home only for specific named events listed in the policy (e.g. fire, storm, earthquake). Anything not specifically listed is not covered. A lower-cost option but with gaps in protection.

  • Fire, lightning, explosion
  • Storm, flood (if named)
  • Earthquake (EQC + insurer top-up)
  • Accidental damage
  • Theft damage (if named)
  • Burst pipes (unless named)
  • Lower premiums

Basic / Fire Only

From ~$600-$1,500/yr

Minimal cover for fire and natural disaster only. Meets the basic mortgage requirement but leaves significant gaps. Not widely available as a standalone product.

  • Fire, lightning, explosion
  • Storm, flood
  • Earthquake (EQC + insurer top-up)
  • Accidental damage
  • Theft damage
  • Burst pipes
  • Cheapest option

How to Choose the Right House Insurance

Key factors to consider when comparing house insurance policies in New Zealand.

🏠 Standard Family Home

  • Comprehensive sum insured cover is the most common choice
  • Use the Cordell Calculator to estimate your rebuild cost accurately
  • Check whether the policy includes temporary accommodation if your home is uninhabitable
  • Bundle with contents insurance for multi-policy discounts

📈 High-Value or Unique Home

  • Get a registered quantity surveyor to assess your rebuild cost
  • Standard calculators may underestimate for architecturally designed or heritage homes
  • Check if your insurer has a cap on the sum insured they will accept
  • Consider specialist high-value home insurers

💰 Mortgage Holders

  • Your bank will require house insurance as a loan condition
  • Your sum insured must cover the full rebuild cost, not just the loan balance
  • The bank's interest is noted on your policy but you choose the insurer
  • Shop around - you are not required to use your bank's preferred insurer

Comparison Checklist: What to Look at When Comparing Quotes

  1. Sum insured amount - make sure it covers the full cost to demolish and rebuild your home, including professional fees, council consents, and building code compliance.
  2. Natural disaster cover - check the EQC component ($300K + GST) and what your insurer covers above that. Some policies have separate natural disaster excesses.
  3. Excess amounts - the standard excess ($500 - $1,000) plus any separate excesses for natural disaster, flood, or specific events.
  4. What's excluded - read the PDS carefully. Common gaps include gradual damage, poor maintenance, and some types of water damage.
  5. Temporary accommodation - if your home is uninhabitable, how long and how much will the insurer cover for alternative living arrangements?
  6. Retaining walls, fences, and outbuildings - are these covered under your main policy or do they need separate cover?
  7. Claims process - check Consumer NZ reviews for customer satisfaction with claims handling.

NZ House Insurance Providers Compared

A side-by-side comparison of every major house insurance provider in New Zealand.

Provider Cover Type Online Quotes Best For
AA Insurance Comprehensive All-rounder
AMI Comprehensive Families
State Comprehensive Multi-policy
Tower Comprehensive Competitive pricing
Vero Comprehensive Broker only Via broker
FMG Comprehensive Rural / farming
Cove Comprehensive Digital-first
Trade Me Insurance Comprehensive Budget
Ando Comprehensive Digital simple
MAS Comprehensive Medical professionals
Co-operative Insurance Comprehensive Mutual
Initio Comprehensive Broker only Via broker

Disclaimer: Features and cover options may change. Always verify details directly with your insurer before purchasing. If you've noticed something incorrect, please let us know.

Top NZ House Insurance Providers

In-depth look at New Zealand's most popular home insurers.

AA Insurance

One of NZ's largest insurers. Joint venture between AA NZ and Suncorp. Strong house insurance offering with included natural disaster cover and EQC top-up.

Sum insured cover
EQC + top-up included
Temporary accommodation
Retaining walls cover
Gradual damage benefit
Multi-policy discount
AMI Insurance

Originally a mutual insurer, now owned by IAG. One of NZ's most trusted brands with strong nationwide presence. Popular family-focused house insurance.

Sum insured cover
EQC + top-up included
Temporary accommodation
Accidental damage cover
Loyalty discounts
Multi-policy discount
State Insurance

Long-standing NZ brand under IAG. Strong multi-policy discounts when bundling house, contents, and car insurance together.

Sum insured cover
EQC + top-up included
Strong multi-policy savings
Temporary accommodation
24/7 claims line
Online management
Tower Insurance

NZ's largest NZX-listed insurer. Uses address-level risk pricing, meaning your premium reflects the specific risk at your property. Strong digital experience.

Address-level pricing
EQC + top-up included
App-based claims
Temporary accommodation
Online management
Competitive pricing
Vero Insurance

Major insurer operating through broker networks. Part of Suncorp Group. Comprehensive house insurance with strong cover options available through your broker.

Comprehensive cover
Broker-arranged policies
EQC + top-up included
Temporary accommodation
Retaining walls cover
Multi-policy discount
FMG Insurance

New Zealand's leading rural insurer. Mutual insurer owned by its members. Particularly strong for rural and lifestyle property insurance with personal local advisors.

Rural & lifestyle specialists
Personal local advisors
EQC + top-up included
Farm buildings cover
Multi-policy discount
Member-owned mutual
Cove Insurance

NZ's fastest-growing digital insurance brand. 100% online house insurance with clear policy wording, no lock-in contracts, and the ability to cancel anytime for free.

Comprehensive cover
Quote in minutes
No lock-in contracts
Manage via app or web
Fast claims turnaround
Cancel anytime, free
MAS Insurance

Mutual insurer exclusively for medical professionals and their families. Consistently high customer satisfaction ratings and competitive premiums for eligible members.

Medical professionals only
Member-owned mutual
High customer satisfaction
EQC + top-up included
Multi-policy discount
Personalised service

What Does House Insurance Cover?

A detailed breakdown of what's typically included in NZ house insurance policies.

FeatureComprehensiveNamed PerilsBasic/Fire
Fire, lightning, explosion Covered Covered Covered
Earthquake (via EQC + top-up) Covered Covered Covered
Storm & wind damage Covered If named
Flood & rainwater Covered If named
Accidental damage Covered
Burst pipes & water damage CoveredVaries
Theft & burglary damage Covered If named
Vandalism & malicious damage CoveredVaries
Volcanic eruption & tsunami EQC + top-up EQC + top-up EQC + top-up
Landslip (natural) EQC + top-up EQC + top-up EQC + top-up
Temporary accommodation IncludedVaries
Retaining walls & fencesSome providersVaries
Outbuildings (garage, shed) Often includedVaries
Glass & sanitary fixtures CoveredVaries

⚡ Sum Insured vs. Full Replacement

Sum insured: you set a maximum rebuild amount when you take out the policy. If the rebuild costs more, you pay the difference. This is now the standard in NZ after the Canterbury earthquakes showed the risk of open-ended full replacement policies. Full replacement: the insurer pays whatever it costs to rebuild, with no cap. Very few NZ insurers still offer this. If you have a sum insured policy, review your amount annually - building costs in NZ have risen significantly since 2020.

Common House Insurance Exclusions

Understanding what is not covered is just as important as knowing what is.

💧 Gradual Damage

Damage that happens slowly over time - such as rot, rust, mould, rising damp, or deterioration from lack of maintenance - is generally not covered. Insurers expect you to maintain your home in good condition. Some policies offer limited gradual damage cover as a benefit, but with caps and conditions.

🔧 Wear and Tear

Normal ageing of your home is not covered. If your roof fails because it is 40 years old and has never been maintained, that is wear and tear, not an insurable event. Keeping your home maintained is both a policy requirement and protects your investment.

🌊 Some Water Damage

While burst pipes and storm damage are usually covered, water damage from gradual leaks, poor drainage, or rising groundwater may not be. The distinction between "sudden" and "gradual" water damage is one of the most common areas of dispute in house insurance claims. Check your PDS carefully.

🚧 Poor Workmanship

If your home was built or renovated using substandard materials or methods, resulting damage may not be covered. This is particularly relevant for homes with weathertightness issues (leaky buildings). Damage caused by defective design or construction is typically excluded.

🚫 Deliberate Damage

Any damage you cause intentionally to your own home is not covered. This includes damage caused by tenants acting deliberately (though some landlord-specific policies may cover this). Arson by the policyholder voids the policy entirely.

🏭 Unoccupied Homes

If your home is left unoccupied for an extended period (typically 60 days or more), your cover may be restricted or voided. If you plan to leave your home empty - for example during extended travel or renovation - notify your insurer in advance.

🌳 Tree Roots & Subsidence

Damage caused by tree roots, ground subsidence, or soil movement that is not the result of a natural disaster (earthquake, landslip) is often excluded. Settling of foundations over time is also not covered as it falls under gradual damage.

🚧 Unapproved Building Work

If you have carried out building work without the required building consent, your insurer may decline claims related to that work. Always obtain proper consents and code compliance certificates for any building or renovation work.

What Affects Your House Insurance Premium?

Understanding these factors can help you find a better deal.

📍

Location

The single biggest factor. Wellington attracts higher premiums due to earthquake risk. Flood-prone areas, coastal properties, and areas with high crime rates all cost more to insure.

💰

Sum Insured Amount

The higher your sum insured, the more you pay. Make sure it accurately reflects rebuild cost - not too high (overpaying) and not too low (underinsured).

🏠

Construction Type

Timber frame, brick, concrete, or steel? Roof material (tile, iron, concrete)? Older homes or unusual construction may attract higher premiums or be harder to insure.

📅

Age of Home

Older homes may cost more to insure due to outdated wiring, plumbing, or building methods. Homes built before the 1990s may have specific exclusions or conditions.

📈

Claims History

A history of claims on the property or by you personally can increase premiums. Claim-free years may earn discounts with some providers.

🔒

Security Features

Alarm systems, deadlocks, security cameras, and smoke detectors can earn discounts. Some insurers require minimum security standards.

🛠

Excess Amount

Choosing a higher voluntary excess lowers your premium. Standard house insurance excess is $500 - $1,000. You can choose $250 - $5,000+.

🏠

Multi-Policy Discounts

Bundling house + contents + car with one insurer often earns a 5 - 15% discount across all policies. Most major NZ insurers offer this.

🌊

Natural Hazard Exposure

Properties in flood zones, near fault lines, on hillsides, or in tsunami-risk areas pay more. Tower uses address-level risk pricing.

House Insurance Costs in NZ (2026 Guide)

Indicative annual premiums for a standard three-bedroom home with no recent claims.

Auckland
$1,500 - $3,000
~$125-250/mo
Wellington
$2,500 - $5,000+
~$210-420/mo
Canterbury
$1,800 - $3,500
~$150-290/mo
Other Regions
$1,200 - $2,500
~$100-210/mo

Typical Excess Amounts

  • Standard excess: $500 - $1,000
  • EQC excess: $250 per event
  • Natural disaster excess: $1,000 - $5,000+
  • Flood excess: Varies by location

Why Wellington Costs More

  • Earthquake risk: Sits on multiple fault lines
  • Hillside properties: Landslip exposure
  • Older housing stock: Many pre-1940 homes
  • Wind exposure: Higher storm damage claims

Disclaimer: All prices shown are indicative estimates based on publicly available data as of early 2026. Actual premiums vary significantly based on your property's location, construction, sum insured, and claims history. These figures are not quotes. Always obtain a personalised quote from the insurer directly.

10 Ways to Save on House Insurance in NZ

Practical tips that could save you hundreds of dollars every year.

1

Compare every year

Don't auto-renew without checking alternatives. Premiums can vary by 20 - 40% between providers for the same property. Use comparison tools and get at least 3 quotes.

2

Increase your excess

Raising your excess from $500 to $1,500 can reduce premiums by 10 - 20%. Only do this if you can afford the excess out of pocket when needed.

3

Bundle your policies

Combining house, contents, and car insurance with one insurer can save 5 - 15% across all policies. Most major NZ insurers offer multi-policy discounts.

4

Review your sum insured

Make sure your sum insured is accurate - not too high (overpaying on premiums) and not too low (underinsured). Use the Cordell Calculator annually.

5

Pay annually

Monthly payments include instalment fees that add up. Paying your premium upfront once a year is almost always cheaper overall.

6

Improve security

Installing alarm systems, deadlocks, security cameras, and smoke detectors can earn premium discounts and reduce your risk of claims.

7

Maintain your home

Regular maintenance prevents claims and keeps your insurer happy. Fix leaks promptly, maintain your roof, clear gutters, and address issues before they escalate.

8

Check for loyalty discounts

Some insurers offer long-term customer discounts. However, Consumer NZ notes that loyalty doesn't always mean cheaper - always compare.

9

Consider your construction type

If you're building or renovating, materials matter. Concrete tile roofs may attract different premiums than long-run steel. Ask your insurer what construction choices affect pricing.

10

Ask about claim-free discounts

Some providers offer discounts for years without claims. Unlike car insurance NCBs, these are less standardised for house insurance, so ask each provider directly.

Switching & Renewal: When and How to Change Insurers

Your renewal date is the best time to review your cover and compare prices.

1

Don't Auto-Renew Without Checking

Most house insurance policies renew automatically. Your insurer will send a renewal notice 2 - 4 weeks before renewal showing next year's premium and updated sum insured. House insurance premiums have risen sharply across NZ in recent years, so checking alternatives at renewal is more important than ever.

2

Compare Quotes Before Renewal

Start comparing 2 - 3 weeks before your renewal date. You'll need your property address, construction details, year built, sum insured, and claims history. Most providers offer online quotes in under 10 minutes. Get quotes from at least 3 - 4 insurers.

3

Check Cover Differences Carefully

Don't just compare price. Check what's included: natural disaster excess, temporary accommodation limits, retaining wall cover, gradual damage benefits, and any specific exclusions. A cheaper policy with significant gaps may cost more in the long run.

4

Time the Switch to Your Renewal

Start your new policy from the day your old one expires to avoid a gap in cover (your mortgage lender requires continuous insurance). If you cancel mid-term, check for cancellation fees. Ensure your EQC cover transfers seamlessly with your new insurer.

⚠️ Renewal Traps to Watch For

  • Sum insured not updated - if your insurer hasn't adjusted your sum insured for rising building costs, you may be underinsured without realising it.
  • Premium creep - NZ house insurance premiums have increased significantly in recent years due to natural disasters, reinsurance costs, and building cost inflation.
  • Changed excess amounts - your insurer may have increased your natural disaster or flood excess at renewal. Read the renewal notice carefully.
  • Reduced cover at same price - some insurers tighten policy wording at renewal, removing benefits or adding exclusions. Compare your new PDS to the old one.

How to Make a House Insurance Claim

Step-by-step guide to the claims process in New Zealand.

1

Ensure Safety

Make sure everyone is safe. If the home is structurally damaged, do not enter. Call 111 for emergencies.

2

Document Damage

Take photos and video of all damage before any cleanup. Keep damaged items if possible. Note the date and circumstances.

3

Contact Insurer

Call your insurer's 24/7 claims line or lodge online. For natural disasters, your insurer coordinates with EQC on your behalf.

4

Assessment

A loss adjuster assesses the damage. For large claims, this may involve engineers or quantity surveyors. Emergency repairs can proceed.

5

Resolution

Repairs are completed by approved contractors, or you receive a cash settlement. Temporary accommodation is arranged if needed.

💡 Claim Tips

  • Report damage as soon as possible - most policies require prompt notification
  • You can make emergency repairs to prevent further damage (keep receipts)
  • For natural disaster claims, your insurer handles the EQC claim on your behalf since April 2024
  • If you disagree with a claim decision, escalate to the IFSO (free dispute resolution)
  • Keep a home inventory with photos - this helps with both house and contents claims

House Insurance in New Zealand: What You Need to Know

Key NZ-specific facts about house insurance and natural disaster cover.

🏠 EQC / Toka Tu Ake

EQC (Toka Tu Ake) provides the first $300,000 + GST of natural disaster cover per dwelling for earthquake, natural landslip, volcanic eruption, hydrothermal activity, and tsunami. You must have private house insurance to receive EQC cover. Since April 2024, your private insurer manages all EQC claims on EQC's behalf, so you only deal with one company. The EQC excess is $250 per event.

🌊 Natural Disaster Risk

New Zealand sits on the Pacific Ring of Fire and is exposed to earthquakes, volcanic eruptions, tsunami, and severe weather events. The Canterbury earthquake sequence (2010-2011) caused over $40 billion in damage. Cyclone Gabrielle (2023) and the Auckland Anniversary floods highlighted flood risk. These events have significantly shaped NZ's insurance landscape and pricing.

📈 Sum Insured Shift

After the Canterbury earthquakes, NZ insurers moved from full replacement to sum insured policies. This means homeowners must accurately estimate their rebuild cost. Sorted.org.nz and the Insurance Council of NZ both stress the importance of regularly reviewing your sum insured to avoid being underinsured.

⚖️ Regulation & Disputes

All NZ insurers must be licensed by the Reserve Bank of New Zealand and registered on the Financial Service Providers Register. The IFSO provides free dispute resolution. The FMA regulates conduct in financial markets including insurance.

🚧 Building Costs Rising

NZ building costs have risen sharply since 2020, driven by supply chain issues, labour shortages, and increased regulatory requirements. This means sum insured amounts set a few years ago may no longer be sufficient. The Cordell Calculator and MBIE building cost data can help you estimate current rebuild costs.

🌐 Market Structure

The NZ house insurance market is dominated by IAG (AMI, State, NZI, Lumley) and Suncorp (Vero, AA Insurance), together holding around 65 - 70% of the market. Tower is the largest NZX-listed insurer. Digital entrants like Cove and Ando are growing but still hold smaller market shares for house insurance than car insurance.

Understanding Your Policy Document (PDS)

Every NZ insurer must provide a Product Disclosure Statement. Here's what to look for.

What is a PDS?

A Product Disclosure Statement outlines everything about your house insurance policy: what's covered, what's excluded, your obligations, and how to claim. Under the Financial Markets Conduct Act 2013, all NZ insurers must provide one. Read it before you buy, not after you need to claim.

Key Sections to Check

  • Sum insured basis - how is the payout calculated? Is it replacement cost, indemnity value, or a fixed sum?
  • Natural disaster cover - EQC component, insurer top-up, and specific excesses
  • Exclusions - gradual damage, maintenance, water damage definitions
  • Your obligations - maintenance requirements, notification of changes, occupancy conditions
  • Claims process - time limits, documentation requirements, dispute resolution

Your Disclosure Obligations

When you apply, you must provide accurate information about your property: age, construction, previous claims, known issues (e.g. weathertightness problems, subsidence), and any building work done without consent. Under the Insurance Contracts Act 2024, disclosure rules are being modernised, but honesty remains essential.

Notify Your Insurer of Changes

Let your insurer know about any changes during your policy period:

  • Renovations or building work (especially structural changes)
  • Using part of the home for business purposes
  • Leaving the home unoccupied for extended periods
  • Taking on tenants or boarders
  • Installing a swimming pool or spa

House Insurance FAQs

Answers to the most common questions about house insurance in New Zealand.

Is house insurance compulsory in New Zealand?
House insurance is not legally compulsory in NZ. However, if you have a mortgage, your bank will almost certainly require you to have house insurance as a condition of the loan. Even without a mortgage, insuring your home protects your most valuable asset from events like fire, earthquake, storm, and flood.
What does EQC / Toka Tu Ake cover?
EQC (Toka Tu Ake) provides natural disaster cover for residential buildings up to $300,000 + GST per dwelling. This covers damage from earthquake, natural landslip, volcanic eruption, hydrothermal activity, and tsunami. Your private insurer covers any damage above this cap. Storm and flood damage is not covered by EQC - this comes from your private insurer only.
What is the difference between full replacement and sum insured?
Full replacement means the insurer pays whatever it costs to rebuild your home, with no cap. Sum insured means you set a maximum rebuild amount when you take out the policy. Most NZ insurers now only offer sum insured policies following the Canterbury earthquakes. It is essential to calculate your rebuild cost accurately and review it annually.
How much does house insurance cost in NZ?
House insurance typically costs $1,500 - $4,000 per year for a standard three-bedroom home, though this varies widely. Wellington properties tend to cost more due to earthquake risk ($2,500 - $5,000+), while homes in lower-risk regions may pay $1,200 - $2,500. Your specific premium depends on location, construction type, sum insured, and claims history.
What is not covered by house insurance?
Common exclusions include gradual damage (rot, rust, mould), general wear and tear, damage from poor maintenance, deliberate damage, damage from illegal activities, and some types of water damage such as rising damp or gradual leaks. Damage from unapproved building work may also be excluded. Always check your PDS for the full list.
How do I calculate my sum insured?
Use a rebuild cost calculator such as the Cordell Calculator (available through most NZ insurers) or get a registered quantity surveyor to estimate your rebuild cost. Your sum insured should cover the full cost to demolish and rebuild, including professional fees (architect, engineer), council consents, and compliance with current building codes - which may be stricter than when your home was originally built.
Does house insurance cover natural disasters?
Yes. EQC covers earthquake, landslip, volcanic eruption, hydrothermal activity, and tsunami up to $300,000 + GST. Your private insurer covers damage above the EQC cap. Storm and flood damage is covered by your private insurer only (not EQC). Most comprehensive policies also cover fire, lightning, and explosion.
What is the EQC excess?
The EQC excess for residential building claims is $250 per event. Your private insurer may have a separate, higher excess for their portion of a natural disaster claim (often $1,000 - $5,000+). Some insurers also have specific flood or landslip excesses that differ from the standard excess.
Does house insurance cover my contents?
No. House insurance covers the physical structure of your home (building, fixtures, fittings). Your personal belongings, furniture, appliances, and other moveable items need a separate contents insurance policy. Most providers offer discounts when you bundle house and contents together.
Am I covered during renovations?
You must notify your insurer before starting any major renovations or building work. Failure to do so could void your cover. Most insurers will continue cover during renovations but may adjust your premium, add conditions, or require your builder to have their own insurance. If the home is unoccupied during renovation, different rules may apply.
What happens if my home is underinsured?
If your sum insured is less than the actual rebuild cost, you pay the difference. For example, if your sum insured is $400,000 but the rebuild costs $550,000, you face a $150,000 shortfall. With NZ building costs rising steadily, underinsurance is a growing risk. Review your sum insured annually using the Cordell Calculator.
How do I make a house insurance claim?
Contact your insurer as soon as possible after damage occurs. Document everything with photos and video. For natural disaster damage, your insurer will coordinate with EQC on your behalf (since April 2024). Keep receipts for any emergency repairs. Most insurers have 24/7 claims lines and online claims lodgement. If you disagree with a decision, escalate to the IFSO for free.

House Insurance Glossary

Key terms explained in plain language.

Sum Insured
The maximum amount your insurer will pay to rebuild your home. You set this when you take out the policy. If rebuild costs exceed this, you pay the difference.
EQC / Toka Tu Ake
Earthquake Commission. Government entity providing the first $300,000 + GST of natural disaster cover for residential buildings.
Excess
The amount you pay out of pocket when making a claim. Higher excess = lower premium. EQC has a separate $250 excess.
Gradual Damage
Damage that occurs slowly over time (rot, rust, mould). Generally excluded from standard house insurance policies.
Replacement Cost
The cost to rebuild your home to the same standard, using modern materials and methods, compliant with current building codes.
Indemnity Value
The value of your home at the time of loss, accounting for age and depreciation. Less than replacement cost.
Natural Disaster
For EQC purposes: earthquake, natural landslip, volcanic eruption, hydrothermal activity, and tsunami. Storm and flood are not EQC events.
PDS
Product Disclosure Statement. The legal document outlining your policy terms, cover, exclusions, and how to claim.
Underinsurance
When your sum insured is less than the actual cost to rebuild. A significant risk in NZ given rising construction costs.
IFSO
Insurance & Financial Services Ombudsman. Free dispute resolution for insurance complaints in NZ.
Temporary Accommodation
Cover for the cost of living elsewhere while your home is being repaired or rebuilt. Usually has a time and dollar limit.
Cordell Calculator
A tool used by NZ insurers and homeowners to estimate the cost of rebuilding a home. Available through most insurer websites.

House Insurance by Location

Find house insurance information specific to your city or town. Compare cover options, local risks, and tips for every major location in New Zealand.

Gisborne

Nelson

Marlborough

Chatham Islands

Disclaimer: The information on this page is for informational purposes only and does not constitute financial, insurance, or legal advice. All pricing shown is indicative and based on publicly available data as of early 2026. Actual premiums will vary based on your property's location, construction type, sum insured, and claims history. These figures are not quotes - always obtain a personalised quote directly from the insurer.

Note: Compare.org.nz earns referral fees from some providers featured on this page. Sponsored content is clearly labelled and does not affect the completeness or order of our comparisons. Features, pricing, and policy terms may change without notice - always verify directly with the insurer before purchasing. For personalised financial guidance, consider consulting a licensed financial adviser.

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